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Setup
Getting Help
You can get help over the telephone from HP.
See the
Support Guide
included with the
computer documentation for the terms of your
HP Pavilion warranty coverage and for support
telephone numbers.
Protecting the PC
HP provides a virus-scanning software program
to help protect your PC (select models only). The
program runs automatically when you start the
computer.
The virus-scanning program manufacturer
provides free virus scan updates through your
Internet connection for 90 days after your
HP Pavilion home PC purchase. You can
purchase a subscription service for updates
after your initial free period expires.
New types of viruses are invented all the
time. Be sure to get regular updates of your
virus-scanning software from the program
manufacturer.
If a software program or the operating system
gets damaged, you can reinstall the software.
Refer to “Using Application Recovery and
System Recovery” on page 75 for details.
When your PC has software problems, it’s
possible that a voltage spike, power outage, or
brownout has occurred. Symptoms of voltage
spikes include a flickering video display,
unexpected computer startups, and the computer
not responding to your commands. A voltage
spike can occasionally corrupt or destroy files,
so it is a good idea to consistently make backup
copies of your data files. Prevent voltage spikes
by installing a surge suppressor made for use
with computers between the power outlet and
the computer power cord.