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Recovery CDs
Consumers who wish to have recovery CDs may purchase
those CDs for a minimal shipping and handling charge.
Based on HP’s contractual agreements with its software
partners, there are three approved scenarios in which
customers may wish to order Recovery CDs from HP:
The original hard drive has failed and the customer
does not want an imaged hard drive from HP (for
example, out-of-warranty).
The original hard drive has been replaced by a larger
capacity hard drive.
The original hard drive has been reformatted or
re-partitioned.
Important: This recovery CD set is a complete image of
the original HP Pavilion home PC hard drive contents and is
matched to your model number. When using the recovery
CDs to recover the hard drive, any files or software that you
created, saved, or installed on the computer will be
overwritten. Therefore, please remember to back up your
files prior to using your recovery CDs.
To order recovery CDs, contact the
HP Customer Care Center at 208-323-2551.