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Set up a printer with a Mac ............................................................................. 146
Troubleshoot the product setup ...................................................................... 147
Remove software from Mac operating systems ............................................................................... 148
4 Linux, Unix and other ................................................................................................................................. 149
Linux information .............................................................................................................................. 150
Unix information ............................................................................................................................... 151
5 Engineering details ..................................................................................................................................... 153
Introduction ....................................................................................................................................... 153
File to E-mail utility ........................................................................................................................... 154
Capture PRN for Mac (CUPS capture) ............................................................................................. 155
Network Diagnostic Utility (NDU) ..................................................................................................... 156
Printer Diagnostic Utility (PDU) ........................................................................................................ 157
SAP Printing ..................................................................................................................................... 158
Citrix ................................................................................................................................................. 159
Using the HP Universal Print Driver for Windows in Citrix environments ........................ 159
Traditional mode ............................................................................................. 159
Dynamic mode ................................................................................................ 159
Running the Citrix StressPrinters test using default settings .......................... 160
The difference between the Citrix and HP UPDs ............................................................. 160
HP and Citrix UPD recommendations ............................................................. 161
Known limitation of the UPD when used for auto-created printers or
redirected printers with client printers that are directly attached ..................... 161
Client printer settings not reflected in auto-created printers ............................ 161
Print troubleshooting ........................................................................................................................ 162
Print-quality troubleshooting tools .................................................................................... 162
Repetitive image defects ruler ......................................................................... 162
Calibrate the product ....................................................................................... 162
Index ................................................................................................................................................................. 163
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