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Troubleshooting 93
OS boot problems flowchart
Symptoms:
• Server does not boot a previously installed operating system
• Server does not boot SmartStart
Possible Causes:
• Corrupted operating system
• Hard drive subsystem problem
Item Refer to
1 HP ROM-Based Setup Utility User Guide
(http://www.hp.com/servers/smartstart
)
2 "POST problems"
3 • "Hard drive problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or on the HP website
(http://www.hp.com/support
).
• Controller documentation
4 "HP Insight Diagnostics (on page 72)"
5 • "Loose connections (on page 83)"
• "CD-ROM and DVD drive problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the
HP website (http://www.hp.com/support
).
• Controller documentation
6 Server user guide or setup and installation guide, located on the
Documentation CD or the HP website
(http://www.hp.com/products/servers/platforms
)
7 • "Operating system problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the
HP website (http://www.hp.com/support
).
• "Contacting HP technical support or an authorized reseller" in the
HP ProLiant Servers Troubleshooting Guide located on the
Documentation CD or on the HP website
(http://www.hp.com/support
).