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HP OmniBook 4100/4150 Troubleshooting and Diagnostics 3-17
Code Suggestions
0342h -
0344h
Run BIOS Setup and check the floppy drive
type. Replace the floppy drive.
0345h Replace the motherboard.
0347h Run BIOS Setup and check the floppy drive
type. Check the connectors on the floppy drive
and motherboard. Replace the floppy drive.
0348h -
0349h
Transient DMA error. Rerun the test.
0350h Rerun the test with another floppy disk.
Replace the floppy drive.
0360h Replace the motherboard.
0380h -
03AAh
Make sure the floppy disk is fully inserted.
Check the connectors on the floppy drive and
motherboard. Replace the floppy drive.
03CCh Run BIOS Setup and check the floppy drive
type. Rerun the test with another floppy disk.
Replace the floppy drive. Replace the
motherboard.
03EEh -
03FFh
Check the connectors on the floppy drive and
motherboard. Rerun the test with another
floppy disk. Replace the floppy drive. Replace
the motherboard.
Keyboard Tests
0400h -
0401h
Replace the motherboard.
0410h -
0414h
Check the keyboard flex cable connection.
Replace the keyboard. Replace the
motherboard.
0415h Replace the VGA PCA for OB 4100 only.
Replace the motherboard.
0416h -
0418h
Replace the keyboard. Replace the
motherboard.
SCSI Tests
0500h Reinitialize the SCSI device.
0502h Make sure all SCSI devices are turned on and
ready. Make sure the SCSI termination and all
SCSI connectors are properly installed. Rerun
the test. Reformat the SCSI drive. Replace the
SCSI drive.
0503h -
0504h
Reformat the SCSI drive. Replace the SCSI
drive.
0505h -
0507h
Replace the SCSI drive
0508h -
050Ah
Reformat the SCSI drive. Replace the SCSI
drive.
050Bh Check the connectors on the SCSI drive.
Replace the SCSI drive.
050Ch -
050Eh
Reformat the SCSI drive.
0510h Insert a tape cartridge in the drive.
0511h Replace the tape cartridge.
0512h Run the Write test again.
0514h -
0516h
Replace the tape cartridge. Replace the tape
drive.
0520h Insert a CD in the SCSI CD-ROM drive.
0521h Insert a computer CD in the SCSI CD-ROM
drive.
0523h Insert an audio CD in the SCSI CD-ROM drive.
0524h Insert a CD in the SCSI CD-ROM drive.
Code Suggestions
0525h Transient error. Rerun the test.
0526h Replace the CD-ROM drive, but only if it has an
automatic close feature.
0527h Replace the CD-ROM drive.
0528h Replace the medium. Replace the SCSI
device.
0550h Replace the SCSI device.
0560h Rerun the test. (Possible diagnostic
programming error.)
0580h Insufficient DOS memory. Load fewer device
drivers.
0590h If test does not fail on identical known good
device, replace the SCSI device.
Serial Port Tests
0601h For the external loop-back test, make sure the
loop-back connector is installed and
constructed properly. For the external or
internal loop-back test, replace the
motherboard.
0602h Replace the motherboard.
0603h For the external loop-back test, make sure the
loop-back connector is installed and
constructed properly. For the external or
internal loop-back test, replace the
motherboard.
0604h -
0605h
Replace the motherboard.
0606h For the external loop-back test, make sure the
loop-back connector is installed and
constructed properly. For the external or
internal loop-back test, replace the
motherboard.
0607h Make sure the loop-back connector is installed
and constructed properly. Replace the
motherboard.
0608h -
0617h
Replace the motherboard.
Parallel Port Tests
0701h For the external loop-back test, make sure the
loop-back connector is installed and
constructed properly. For the external or
internal loop-back test, replace the
motherboard.
0702h For DiagTools 2.2, replace motherboard.
For earlier version, no repair (printer test not
supported).
0703h Run BIOS Setup and disable ECP for the
parallel port, then rerun the test. Replace the
motherboard.
0704h -
0706h
Replace the motherboard.
0707h Connect the loop-back connector.
0708h Replace the motherboard.
Audio Tests
0801h -
08C2h
If this error also occurs for an external
headphone, replace the motherboard (or VGA
PCA for the OB 4150†). Otherwise, check the
speaker connections, replace the speakers. If it
occurs only for an external headphone, replace
the audio jack PCA.