Filter
Top Products
Solving Problems with your Computer
Testing Hardware Operation
Setup Guide 59
Testing Hardware Operation
The Pavilion Notebook DiagTools program provides two levels of testing:
•
Automated testing using the basic hardware test.
•
Advanced testing using individual hardware tests.
The tests are designed to run after the system reboots. This ensures that the computer will
be in a predictable state, so the diagnostic program can properly test the hardware
components. The tests are nondestructive and are intended to preserve the state of the
computer. The computer reboots when you exit the program, so that drivers can be
loaded.
To run the diagnostic test
You can run the diagnostic test from the hard disk—or from a diagnostic floppy disk, if
you created one.
1.
To run from the hard disk, reboot the computer and, when you see the HP logo and
message, press F10.
–or–
To run from a diagnostic floppy disk, insert the disk in the floppy drive and reboot the
computer.
2.
When you see the initial diagnostics screen, press F2 twice to continue.
If the initial diagnostics screen does not appear when you are using a floppy disk, run
scandisk on the floppy. If you discover errors, create a new diagnostic disk, using a
different floppy, before running the test again.
3.
When the hardware detection finishes, check the list of detected hardware.
If a device is not detected or fails its test, it may be configured incorrectly in the
BIOS Setup utility. You can confirm the problem by running BIOS Setup and
checking the settings.
4.
Press F2 twice to run the basic hardware test.
5.
If you want to run additional hardware tests, press F2 twice. From the advanced test
screen, select and run the appropriate tests. Tests are not listed if no such hardware is
detected. Press the following keys to run tests: