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Troubleshooting and Maintenance
Reinstalling and Updating Software
Startup Guide 49
Reinstalling and Updating Software
You can use the Recovery CDs provided with your notebook to recover its original
factory software.
The Recovery CDs also provide Windows drivers specific to your notebook that you can
use to configure a custom system. You can find drivers in these locations:
?? On your notebook’s hard drive under C:\hp\drivers.
?? On the Recovery CDs under \hp\drivers.
?? On the HP Business Support web site (www.hp.com/go/bizsupport). This web site
contains the latest updates of software drivers for different operating systems.
To recover the factory installation of your hard disk
You can use your notebook’s Recovery CDs to reinstall the notebook’s original factory
software. You can also use this process to create a larger Utility partition on your hard
disk, or to create a Utility partition on a new hard disk. (The hidden Utility partition
contains the e-DiagTools diagnostic tests and stores hibernation data for operating
systems that don’t provide hibernation.)
CAUTION
This procedure formats the notebook’s hard disk drive and erases all data on the
disk. After performing this procedure, you’ll need to reinstall your applications.
Do not interrupt this process or disconnect the AC adapter until the process is
complete.
1. Important: back up all data from your hard disk. The following steps delete all data
from the disk.
2. Connect the AC adapter to the notebook.
3. Insert the Recovery CD (disk 1) into the notebook’s CD/DVD drive. If the notebook is
turned off, use a pin or straightened paper clip to press the release switch on the drive
door to open it.
4. Turn on or restart the notebook. If the notebook is on, click Start, Turn Off Computer,
Restart.
5. When the HP logo appears, press Esc to display the Boot menu.