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HP Service and Support
Getting Assistance for Your Notebook
Startup Guide 53
?? Consulting.
To contact the HP Customer Care Center, visit the HP Business Support web site
(www.hp.com/go/bizsupport) under “Contact HP.” You can find information for
contacting the Customer Care Center by e-mail, as well as a current list of phone
numbers. If your HP notebook product is not normally sold by HP in the country of use,
you must call a Customer Care Center that supports your notebook model. Currently,
service and support assistance is provided only in the following countries:
Pavilion Notebooks (limited to the following)
?? United States: +1 (970) 635-1000
For best service, have as much of the following information as possible when you call.
?? Your notebook’s model, serial number, and operating system.
?? Any messages displayed when the problem occurred.
?? Were there any changes to the notebook, software, related hardware, or accessories
before this occurred?
?? Can you re-create the problem?