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Getting Assistance for Your Notebook
52 Startup Guide
Getting Assistance for Your Notebook
To get help from HP Instant Support
To get online technical support for your notebook, click Start, Help and Support (or All
Programs), HP Instant Support.
To get help from the web
HP has several web sites on the Internet dedicated to providing information about HP
notebook computers:
?? HP Business Support web site. Get e-mail and telephone support information,
technical information, and software updates: www.hp.com/go/bizsupport
?? HP Notebook computer web site. Get the latest information about technical support,
plus information about warranty and support programs: www.hp.com/notebooks
To contact HP for support or service
HP Customer Care Centers will assist you free of charge during the term of the warranty
(you are responsible for the telephone charges).
During the free assistance period, HP will assist with questions on these topics:
?? Applications and operating systems included with your notebook.
?? HP-described operation environments and conditions.
?? HP accessories, HP upgrades, and basic operation and troubleshooting.
HP will not be able to help with questions on these topics:
?? Non-HP hardware, software, operating systems, or usage not intended for nor included
(by HP) with the product.
?? How to repair the product yourself.
?? Product development or custom installations.