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8 Startup Guide
Troubleshooting and Maintenance ............................................................................... 39
Troubleshooting Techniques....................................................................................... 40
Display problems ..................................................................................................40
Hard disk drive problems......................................................................................41
Keyboard, touch pad, and mouse problems...........................................................42
Performance problems ..........................................................................................42
Power and battery problems.................................................................................. 43
Startup problems ...................................................................................................44
Testing the Hardware..................................................................................................45
To run the e-DiagTools diagnostic tests................................................................45
Configuring Your Notebook.......................................................................................47
To run the BIOS configuration utility ...................................................................47
Reinstalling and Updating Software ...........................................................................49
To recover the factory installation of your hard disk ............................................ 49
HP Service and Support................................................................................................. 51
Getting Assistance for Your Notebook.......................................................................52
To get help from HP Instant Support ....................................................................52
To get help from the web ......................................................................................52
To contact HP for support or service ....................................................................52
To receive repair service.......................................................................................54
To prepare your notebook for shipment................................................................ 55
Hewlett-Packard Limited Warranty Statement ...........................................................56
Reference Information ...................................................................................................59
Hardware Specifications............................................................................................. 60
Safety Information ......................................................................................................62
Power cords...........................................................................................................62
Ergonomics ...........................................................................................................63
Battery safety ........................................................................................................63
Laser safety ...........................................................................................................64
Regulatory Information...............................................................................................65
U.S.A. ...................................................................................................................65
Index................................................................................................................................ 67