Troubleshooting
Flowchart 2: Network Level Tests
Appendix A 67
Flowchart 2a Procedures
• Use ARP to verify that an entry exists for the remote host in your
system's ARP cache by executing arp hostname
• If there is no ARP entry for the remote host, check to see if the
remote host is up. If not, bring up remote host and continue to ping
Test.
• If the ARP entry is incorrect or not complete, use ARP to enter the
correct station address of the remote system and continue to ping
Test. Otherwise, continue to ping Test.