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A “Cartridge is low” or “Cartridge is very low” message displays
on the product control panel
Cartridge is low: The product indicates when an ink cartridge level is low. Actual ink cartridge life remaining
may vary. Consider having a replacement available to install when print quality is no longer acceptable. The
ink cartridge does not need to be replaced now.
Cartridge is very low: The product indicates when the ink cartridge level is very low. Actual ink cartridge life
remaining may vary. Consider having a replacement available to install when print quality is no longer
acceptable. The ink cartridge does not need to be replaced now unless the print quality is no longer
acceptable.
Once an HP ink cartridge has reached Very Low, HP’s Premium Protection Warranty on that ink cartridge has
ended.
Change the “Very Low” settings
You can change the way the product reacts when supplies reach the Very Low state. You do not have to re-
establish these settings when you install a new ink cartridge.
1. From the Home screen on the product control panel, scroll to and touch Supplies.
2. Open the following menus:
●
Manage Supplies
●
Supply Settings
●
Black Cartridge or Color Cartridges
●
Very Low Settings
3. Select one of the following options:
●
Select the Stop option to set the product to stop printing when the cartridge reaches the Very Low
threshold.
●
Select the Prompt to continue option to set the product to stop printing when the cartridge
reaches the Very Low threshold. You can acknowledge the prompt or replace the cartridge to
resume printing.
●
Select the Continue option to set the product to alert you that the cartridge is very low, and to
continue printing beyond the Very Low setting without interaction. This can result in
unsatisfactory print quality.
For products with fax capability
When the product is set to the Stop or Prompt to continue option, there is some risk that faxes will not print
when the product resumes printing. This can occur if the product has received more faxes than the memory
can hold while the product is waiting.
The product can print faxes without interruption when it passes the Very Low threshold if you select the
Continue option for the ink cartridge, but print quality might degrade.
106 Chapter 9 Solve general problems ENWW