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●
Test printhead separately: You are recommended to test the printheads individually to find the
failing printhead. Remove all the printheads and insert them alone one by one, closing the latch
and the carriage lid after every insertion. The front-panel display indicates the failing one
showing the reseat or replace message.
●
Reseat: You are recommended to remove the printhead and then reinsert it. If that fails, clean
the electrical connections, see
The front-panel display recommends reseating or replacing a
printhead on page 160. If that fails, replace the printhead with a new printhead, see Remove a
printhead on page 110 and Insert a printhead on page 112.
● Replace: The printhead is failing. Replace the printhead with a working printhead of the correct
type for your printer, see
Remove a printhead on page 110 and Insert a printhead on page 112.
●
Replacement incomplete: A printhead replacement process has not completed successfully,
re-launch the replacement process and let it finish completely (it is not needed to change the
printheads).
●
Remove: The printhead is not a suitable type for use in printing.
166 Chapter 14 Troubleshooting ink cartridge and printhead issues ENWW
Ink system issues