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HiTi 640 DL Photo Printer User Manual
36 www.hi-ti.com
While printing, I accidentally
opened the ribbon door. The
paper is jammed and I could not
remove it from the printer.
When you open the cover of
the ribbon cartridge, the printer
will stop itself, as well as the
roller that is used to move the
paper out.
Turn off the printer and close the cover of the rib-
bon cartridge. Then turn the printer back on. The
printer will try to eject the jammed paper.
Table 5-2. USB Connections
Problem Possible Cause Solution
Windows cannot find the printer,
but I have already connected the
USB cord from the computer to
the printer.
The printer is off. Turn on the printer.
The USB cable used is unqual-
ified. Some unqualified USB
cables might cause "Unknown
device" and thus the PnP func-
tion will not work properly.
Use the cable shipped with the HiTi package.
The driver of the add-on USB
card is not installed.
Install the driver for the Add-on USB card.
The USB hub is using by other
devices.
From our testing, we recommend you use the first
row of the USB hub.
Table 5-1. Paper Jams/LEDs
Problem Possible Cause Solution
hiti640.book Page 36 Monday, June 24, 2002 2:46 PM