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Error Messages Hi-Ti 640 DL Photo Printer User Manual
www.hi-ti.com 47
Error Messages
When the printer is not running properly, an error message will pop up on the screen as recorded in the following
section.
Error Message Cause Solutions
No Printer Printer driver is not installed
successfully.
Reinstall the driver. The newest version of driver software
can be downloaded from the HiTi web site
http://www.hi-ti.com
Printers are off-line or
paused.
Be sure the power cable and the USB cable are con-
nected correctly. If they are, unplug the cables from the
printer and then plug them back in.
Paper jam Paper jammed during print-
ing.
Remove the jammed papers. Turn off the printer, and then
turn it on again. The printer should automatically eject the
jammed sheet. If the printer fails to eject the paper, con-
tact HiTi customer service representatives for assistance.
hiti640.book Page 47 Monday, June 24, 2002 2:46 PM