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Honeywell advocates the use of screen protectors on all Dolphin devices. We recommend implementing
a screen protector replacement program to ensure that screen protectors are replaced periodically when
signs of damage/wear are noticeable. For general use, we recommend replacing the screen protector
every thirty (30) days. However, replacement cycles vary according to the average level of touch panel
use in your application.
Replacement screen protectors can be purchased directly from Honeywell. Please contact a Honeywell
sales associate for details.
Honeywell also mandates use of a proper stylus, which is one that has a stylus tip radius of no less than
0.8mm. Use of the Honeywell stylus included with the terminal is recommended at all times.
Honeywell warranty policy covers wear on the touch panel for the first 12 months if a screen protector is
applied and an approved stylus is used for the 12 month duration covered by the warranty.
Installing a Screen Protector
Dolphin terminals ship with a screen protector already installed. You will need to replace the screen
protector at regular intervals.
1. After the current screen protector has been removed from the touch panel, clean the touch panel
thoroughly with a clean, non-abrasive, lint-free cloth. Make sure there is no debris on the touch
panel.
2. Align the exposed section of the protector with the bottom edge of the touch panel.
Make sure that the screen protector is flush with each side of the touch panel.
To reposition, lift up gently and reapply.
3. Press the screen protector firmly and carefully across the surface of the touch panel as you peel
away the backing.
4. If necessary, smooth out any air pockets or bumps.
Healthcare Housing
Some configurations of the 9700 terminal are available with an external plastic housing that is designed
to resist the effects of harsh chemicals in a healthcare environment. The plastic is crystalline in nature,
which helps prevent chemicals from seeping through the housing.
Important! The following cleaning solutions have been tested to assure safe cleaning of your terminal’s
disinfectant-ready housing. They are the only solutions approved for use with these
terminals. Damage caused by the use of cleaners other than those listed below may not be
covered by the warranty.
• Sani-Cloth
®
HB wipes
• Sani-Cloth
®
Plus wipes
• Sani-Cloth
®
Bleach wipes
• Super Sani-Cloth
®
wipes
• Isopropyl Alcohol wipes (70%)
• CaviWipes
™
•Virex
®
256
•409
®
Glass and Surface Cleaner
•Windex
®
Blue
• Gentle dish soap and water