Filter
Top Products
63
Symptom Possible Cause(s) Solution
RS232 Only
The unit powers up OK
and scans OK but does
not communicate
properly to the host.
The com port at the host
is not working or is not
configured properly.
Check to make sure that the baud rate and parity of
the scanner and the communication port match and
the program is looking for RS232 data.
The cable is not
connected to the proper
com port.
The com port is not
operating properly.
The host is receiving
data but the data does
not look correct.
The scanner and host
may not be configured
for the same interface.
Check that the scanner and the host are configured
for the same interface.
Characters are being
dropped.
The intercharacter delay
needs to be added to the
transmitted output.
Add some intercharacter delay to the transmitted
output by using the MetroSelect Configuration Guide
(PN 00-02407x).
Aux Port Operation With Any Interface
The secondary scanner
is not functioning.
Refer to the user’s guide provided with the secondary
scanner.
The secondary scanner
powers up but data is
not relayed to the host.
The secondary scanner
cable may not be
connected to the proper
port on the MS2420.
Ensure that the secondary scanner is connected to
the MS2420 com port marked “Aux” port.
The auxiliary com port
may not be operating
properly.
* The MS2420 series must be configured to enable
the auxiliary port.
The auxiliary input port’s data format must match the
main output format of the secondary scanner.
* Refer to the MS2xxx Stratos Series Configuration Addendum (PN 00-02034x) under Scanner
Configuration Bar Codes: Auxiliary Port, Quick Start for a Secondary Scanner.