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Chapter 2: Supported Reports
Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W 103
Top 10 CDR Number of Errors
Description
Top 10 extensions, gateways, or paths based on total number of errors.
Reporter Set
Extension
Tables and Charts
Tables: TopN (4 of 9 implemented)
Charts: TopN (4 of 9 implemented)
Metrics Used in Report
Percentage of Drop Calls (percent) CME(Bulk) VOIP Cisco
Percentage of Packet Lost (percent) CME(Bulk) VOIP Cisco
Percentage of Successful Calls (Nb) CME(Bulk) VOIP Cisco
ShortCall
Navigation Path
Navigation path on the DataView portal:
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Cluster > %(clusterId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Customer >
%(customerId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Site > %(siteId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Cluster >
%(clusterId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Customer >
%(customerId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Site > %(siteId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Paths > By Cluster > %(clusterId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Paths > By Customer > %(customerId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Cluster >
%(CDRclusterId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Customer >
%(CDRcustomerId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Site > %(CDRsiteId)