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Chapter 7: Collection Formulas
342 Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W
Internal
Type
Import
Description
A call between two internal extensions, managed by one or more CallManager clusters, where the caller and callee
extension numbers are short, internal numbers.
An internal call can be:
• An outbound or inbound call
• A call between two IP phones from the same site
• A call between two IP phones from different sites
• A call between one IP phone and one legacy phone from the same site
• A call between one IP phone and one legacy phone from different sites
• An intrasite or intersite legacy PBX call
• An on-net call (pure IP network transit)
• An off-net call (IP to PSTN Gateway call)
An internal call can never be:
• A call between an internal extension and any external PSTN number.
Ranges of internal extensions are defined through addExtensionRange() methods in the CCMConfig.js file.
Syntax
#Bulk Metric
Generic Database Alias
None.
Formula Editor Path
AP > Specific > Bulk > VOIP > Cisco > CDR