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Solving computer problems
Frequently asked questions ..................... 82
Hints, tips and considerations .................... 87
Troubleshooting guide . . . . . . . . . . . . . . . . . . . . . . . . 88
Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . . . . 89
Error codes or messages .................... 90
No error codes or messages .................. 92
Input problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Standby or hibernation problems ................ 95
LCD problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Indicator problems . . . . . . . . . . . . . . . . . . . . . . . . . 98
Battery problems . . . . . . . . . . . . . . . . . . . . . . . . . 98
CD-ROM Problems . . . . . . . . . . . . . . . . . . . . . . . . 99
Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Universal Serial Bus (USB) problems ............. 100
Modem problems . . . . . . . . . . . . . . . . . . . . . . . . . 101
PC Card problems ........................ 102
Printer problems . . . . . . . . . . . . . . . . . . . . . . . . . . 103
External monitor problems .................... 104
Other option problems ...................... 106
Software problems . . . . . . . . . . . . . . . . . . . . . . . . 107
Other problems . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Recovering lost or damaged software ............... 109
Using the PC-Doctor program .................. 109
Using the ThinkPad Software Selections CD ......... 109
Using the Recovery CD ..................... 110
ThinkPad Web site or Bulletin Board .............. 111
Copyright IBM Corporation 1999 81