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Pre-installation Support
A. Pre-sales Technical Support
Further assistance is available to assist in overall marketing activities through Partner Line. When
called, the first step will be the Business Partner entitlement. Partner Line for non-entitled Business
Partners will also send the information that will enable the Business Partner to gain access. Advanced
and Premiere level IBM Business Partners are eligible for Partner Line. (Member level IBM Business
Partners gain pre-sales support via their distributor.) Once access is made, Business Partners can
interact with a specialist from Techline Sales Support for RS/6000s, AIX, or Lotus Domino (and they
should ask specifically for the e-business Team for Domino) or Business Partners can access Compete
Line for information about non-IBM offerings. (There are other aspects of Partner Line which are not to
be discussed here such as order tracking, payment tracking, etc.) BESTeam® members have automatic
access to Partner Line.
B. Education
Technical education is available to enable personnel who will be responsible for the implementation and
administration of AIX and Domino installation.
Q923S$0.00Implementing Lotus
Domino R5 on RS/6000
Workshop (Self Study)
n/a2 weeks$0.00Apprenticeship with skilled
RS/6000 technical person
Q1825 2 days$1,450.00AIX Support Certification
Test Preparation
Workshop (US only)
Q1107 (NA),
AU07 or 05 (WW)
5 days$2,595.00AIX V4 Configuring
TCP/IP and Accessing the
Internet
Q1116 NA),
AU16 (WW)
5 days$2,395.00AIX V4.3 Advanced
System Administration
Q1114 (NA), AU14
(WW)
5 days$2,395.00AIX V4 System
Administration
Course NumberCourse DurationCourse CostCourse Name
Technical Certifications recommended:
170176IBM Certified Specialist -
Domino for RS/6000
170189 (V4.3) or 169 (V4.1)IBM Certified Specialist -
AIX Support (V4.3 or
V4.1)
170181 (V4.3) or 161 (V4.1)IBM Certified Specialist -
AIX System
Administration (V4.3 or
V4.1)
Exam(s) CostExam Numbers (available at
Sylvan Learning Centers
worldwide
Certification Name
Lotus Domino Server R5 Implementation Guide June 18, 2001
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