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167 Intel® Gigabit Ethernet Switch AXXSW1GB User Guide
Switch web browser cannot
display pages.
Web browser settings are
not configured properly.
Ensure that the web browser settings
are configured correctly (cookies,
pop-ups, JavaScript enabled, proxy,
etc.) according to the installation
guide.
Connection between the
switch and management
module is broken.
Pull out the management module/
switch and re-insert it into the chassis
slot. Ensure that it is plugged in
properly.
If the problem repeats, replace the
faulty switch.
If the problem persists, consult your
technical support representative.
An external port is
connected, but the
corresponding link LED is
not ON or flashing.
Incorrect Ethernet cable -
crossed, rather than
straight cable, or vice
versa, or split pair
(incorrect twisting of pairs)
Check pin-out and replace if
necessary.
Bad cable. Replace with a known good cable.
Wrong cable type. Replace with a known good cable of
the proper type.
The switch is not active, or
the switch is in a fault state.
Pull out the switch and re-insert it into
the chassis slot. Ensure that it is
plugged in properly.
If the problem repeats, replace the
faulty switch.
If the problem persists, consult your
technical support representative.
The other side is not
configured with the same
attributes as the switch’s
port.
Ensure both sides have the same
port configuration settings (speed,
duplex, auto-negotiation, etc.)
Symptoms / Problems Possible Causes Solutions