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38 www.kodak.com/go/support
Troubleshooting
Nothing
happens when
you try to print
(from computer)
■ Check the USB connections from the printer dock to the computer
(page 23).
■ The computer may be transferring pictures. Wait a few seconds, then try
to again.
■ Access the printer menu for your system. Remove check marks next to
Pause Printing and Offline, if checked.
■ Close unnecessary software applications. Disconnect then reconnect the
USB cable from the printer dock to the computer (page 23).
■ Make sure Kodak EasyShare software is installed (page 20). Install if
necessary. If you choose Custom installation, make sure to install the
printer driver.
■ Uninstall, then reinstall Kodak EasyShare software (page 20).
■ Make sure your computer meets the minimum system requirements
(page 20). Upgrade your system if necessary.
Printing is slow
NOTE: When printing a large number of prints, printing may slow down to prevent the
print head from overheating.
■ Make sure the printer dock is not placed in direct sunlight or is not
operating in a high-temperature environment.
■ Make sure the cooling vents are not blocked or dirty (page 1).
■ Close unnecessary software applications.
■ Make sure your computer meets the minimum system requirements
(page 20). Upgrade your system if necessary.
If... Try the following