Filter
Top Products
Troubleshooting
www.kodak.com/go/support
39
Unable to
remove color
cartridge (paper
light may glow
steady amber or
blink)
IMPORTANT:
The color cartridge may lock in place if there is a paper
error. Do not attempt to remove the cartridge without
first clearing the paper error. Make sure the Paper light is
off before attempting to remove the cartridge (see Paper
light under Printer dock status lights, page 41).
■ Check to see if the paper tray is empty or if paper is missing perforated
tabs. Reload paper if necessary (page 6), then try again.
■ Make sure paper is not jammed. Clear the jam if necessary (page 34),
then try again.
■ Disconnect then reconnect the power and try again.
IMPORTANT:
Upon reconnecting the power, the color cartridge may
advance to the next picture slot on the ribbon, resulting in
a supply mismatch (see below).
Paper runs out
before the color
cartridge (or
vice versa)
■ Supply mismatch can result from several different situations, including:
—Scrapping of paper as a result of jams or other errors
—Gradual advancement of the color cartridge ribbon as a result of
removing ribbon slack or clearing jams
—Advancement of the color cartridge ribbon upon reconnecting power
to unlock the color cartridge
Supply mismatch is likely to occur as you continue to use your printer
dock. If you wish to keep your cartridge and paper supply synchronized,
discard unused cartridge or paper when one or the other is fully
depleted.
If... Try the following