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Troubleshooting
4
Fax Driver 4-3
4.2 Unable to specify desired settings or unable to send
as specified
Perform these troubleshooting procedures if settings cannot be specified in
the fax driver or if the fax is not sent as specified.
2
Note
Some of the fax driver functions cannot be combined with other func-
tions.
4.2.1 Error message
Symptom Probable cause Action
A fax driver setting cannot be
selected.
Some functions cannot be
combined.
Do not try to select settings
that are not available.
The “Conflicts” message with
“Unable to Select” or “Func-
tion Canceled” appears.
An incorrect combination of
functions has been specified.
Check the settings and speci-
fy the functions correctly.
The fax is not sent as speci-
fied.
Incorrect settings are speci-
fied.
Check each setting in the fax
driver.
A combination of functions,
although possible in the fax
driver, is not possible with this
machine.
The paper size, orientation,
and other settings specified in
the application have priority
over those specified in the fax
driver.
Enter the correct settings in
the application.
The watermark cannot be at-
tached.
The watermark is not correctly
set.
Check the watermark set-
tings.
The watermark density is set
to a level that is too low.
Check the density settings.
Watermarks cannot be out-
puted in graphics applica-
tions.
No watermark can be output-
ed in this case.
Message Cause and remedy
Cannot connect to the network. A connection to the network could not be established.
Check if the network cable is correctly connected. In addi-
tion, check that the Network Settings parameter have been
correctly specified.