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Introduction8-2
Introduction
This chapter provides information to aid you in resolving printer problems you
may encounter, or at least guide you to the proper sources for help.
Printing a Configuration Page
Print a configuration page to verify the printer is configured correctly.
Printing the configuration page page 8-2
Preventing media misfeeds page 8-4
Understanding the media path page 8-5
Clearing media misfeeds page 8-5
Solving problems with media misfeeds page 8-19
Solving other problems page 8-21
Solving problems with printing quality page 8-25
Status, error, and service messages page 8-31
Press Key Until Display Reads
IDLE
MENU
MAIN MENU
MAIN MENU
PRINT MENU
PRINT MENU
MENU MAP
PRINT MENU
CONFIGURATION