Filter
Top Products
Solving Problems with Printing Quality 8-27
The print or
color density
is uneven.
One or more of the
toner cartridges may
be defective or low.
Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
The imaging cartridge
is defective.
Remove the imaging cartridge and
check for damage. If it is damaged,
replace it.
The printer is not
level.
Place the printer on a flat, hard, level
surface.
Irregular
print or mot-
tled image
appears.
The media is moist
from humidity.
Adjust the humidity in the media stor-
age area.
Remove the moist media and replace it
with new, dry media.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
Use KONICA MINOLTA-approved
media. See “Print Media” on page 5-2.
Also, refer to http://printer. konicami-
nolta.com for a complete list of cur-
rently approved media.
One or more of the
toner cartridges may
be defective.
Remove the toner cartridges and check
each for damage. If one or more is dam-
aged, replace it.
The imaging cartridge
is defective.
Remove the imaging cartridge and
check for damage. If it is damaged,
replace it.
There is
insufficient
fusing or the
image
comes off
when
rubbed.
The media is moist
from humidity.
Remove the moist media and replace it
with new, dry media.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
Use KONICA MINOLTA-approved
media. See “Print Media” on page 5-2.
Also, refer to http://printer. konicami-
nolta.com for a complete list of cur-
rently approved media.
Media type is set
incorrectly.
When printing envelopes, labels, post-
cards, thick stock, or letterheads, spec-
ify the appropriate media type in the
printer driver.
Symptom Cause Solution