Filter
Top Products
Solving Problems with Printing Quality8-30
If the problem is not resolved, even after all of the above have been per-
formed, contact Technical Support with the error information.
For contact information, refer to the Need Assistance Sheet.
Colors are
not register-
ing properly;
colors are
mixed or
have page-
to-page vari-
ation.
The imaging cartridge
is not correctly
seated.
Remove the imaging cartridge and
reinstall it.
One or more of the
toner cartridges may
be defective.
Remove the toner cartridges and
check each for damage. If one or more
is damaged, replace it.
The media is moist
from humidity.
Remove the moist media and replace it
with new, dry media.
The color
has a poor
reproduction
or has poor
color density.
The imaging cartridge
may be defective.
Remove the imaging cartridge and
check for damage. If it is damaged,
replace it.
Perform AIDC. (On the control panel
menu, go to
MAIN MENU/QUAL-
ITY MENU/AIDC/REQUEST
AIDC
, then select YES.)
Symptom Cause Solution