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CHAPTER 7 WHEN A PROBLEM OCCURS
3. Troubleshooting
If trouble occurs, carry out the applicable checks and actions given below.
If the trouble persists, print out a user status report and contact your service representative.
7-9
Trouble
Nothing lights on the
operation panel when the
main switch is turned ON.
No copies come out when
the Start key is pressed.
Copies come out blank.
Copies come out too light.
Checks
Is the power plug connected to an AC
outlet?
Is there any indication appearing on the
operation panel?
Are the originals set correctly?
Is the copier in the auto exposure mode?
Is the copier in the Photo, Text & Photo or
Text mode?
Is the Add Toner indicator lit?
Is paper wet?
Action
Connect the plug to an AC outlet.
Perform the corrective action corresponding
to the indication.
When setting originals on the platen, place
them face-down.
18 ppm copier
When setting originals in the DF, place them
face-up.
15 ppm copier
When setting an original in the DF, place it
face-down.
To change the overall exposure, perform
auto exposure adjustment.
Adjust the exposure to the correct degree
using the copy exposure adjustment keys.
To change the overall exposure, perform the
exposure adjustment for each mode.
Replace the toner container.
Replace the paper with new paper.
Page
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