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I - 2
I.2 Printing Problems
Table I-2: General Printing Problems
Area to Check Explanation
Physical connection To test a non-PostScript printer use the Test Port 1 Count 100
command. This command will send 100 lines of test data out
the parallel port.
Service characteristics Use the Show Service Local Characteristics command from
the Server’s Local> prompt to see if the desired service is
available and to verify that the appropriate protocols are
enabled on the service.
The IP address The IP address must be unique on the network. Many prob-
lems will occur when there are duplicate IP addresses on the
network.
Queue Status and Port counters Use the Monitor Queue command to ensure queue entries
appear in the job list. If an entry does not appear, refer to the
appropriate host section in this Appendix.
Use the Monitor Port n Counters command to verify that the
counter is incrementing with each job. If it is not, verify the
connection between the Server and the printer.