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Solving Problems with Printing Quality
177
Image is too
light; there is
low image
density.
The media is moist
from humidity.
Remove the moist media and replace it
with new, dry media.
There is not much
toner left in the car-
tridge.
Replace the toner cartridge.
The toner cartridge
may be defective or
damaged.
Remove the toner cartridge and check
for damage. If damaged, replace it.
The media type is set
incorrectly.
When printing envelopes, labels, post-
cards, thick stock, or transparencies,
specify the appropriate media type in
the printer driver.
Image is too
dark.
The toner cartridge
may be defective or
damaged.
Remove the toner cartridge and check
for damage. If damaged, replace it.
Image is
blurred;
background
is lightly
stained.
The toner cartridge
may be defective or
damaged.
Remove the toner cartridge and check
for damage. If damaged, replace it.
The print
density is
uneven.
The toner cartridge
may be defective or
damaged.
Remove the toner cartridge and check
for damage. If damaged, replace it.
The printer is not
level.
Place the printer on a flat, hard, level
surface.
Symptom Cause Solution