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CD or DVD drive problems . . . . . . . . . . . . . . . . . . .45
General problems . . . . . . . . . . . . . . . . . . . . . . .46
Hard disk drive problems . . . . . . . . . . . . . . . . . . . .46
Intermittent problems . . . . . . . . . . . . . . . . . . . . . .47
USB keyboard, mouse, or pointing-device problems . . . . . . . . . .47
Memory problems . . . . . . . . . . . . . . . . . . . . . . .49
Microprocessor problems . . . . . . . . . . . . . . . . . . . .49
Monitor problems . . . . . . . . . . . . . . . . . . . . . . .50
Optional-device problems . . . . . . . . . . . . . . . . . . . .52
Power problems . . . . . . . . . . . . . . . . . . . . . . .53
Serial-device problems . . . . . . . . . . . . . . . . . . . . .54
EasyStartup problems . . . . . . . . . . . . . . . . . . . . .54
Software problems . . . . . . . . . . . . . . . . . . . . . .55
Universal Serial Bus (USB) device problems . . . . . . . . . . . . .55
Video problems . . . . . . . . . . . . . . . . . . . . . . . .55
Appendix A. Getting help and technical assistance . . . . . . . . . .57
Before you call . . . . . . . . . . . . . . . . . . . . . . . . .57
Using the documentation . . . . . . . . . . . . . . . . . . . . .57
Getting help and information from the World Wide Web . . . . . . . . . .57
Calling for service . . . . . . . . . . . . . . . . . . . . . . . .58
Using other services . . . . . . . . . . . . . . . . . . . . . . .58
Purchasing additional services . . . . . . . . . . . . . . . . . . .59
Lenovo product service . . . . . . . . . . . . . . . . . . . . . .59
Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . .61
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . .62
Important notes . . . . . . . . . . . . . . . . . . . . . . . . .62
Waste electrical and electronic equipment (WEEE) notices . . . . . . . . .63
Recycling statements for Japan . . . . . . . . . . . . . . . . . . .64
Battery return program . . . . . . . . . . . . . . . . . . . . . .65
German Ordinance for Work gloss statement . . . . . . . . . . . . . .66
Electronic emissions notices . . . . . . . . . . . . . . . . . . . .66
Federal Communications Commission (FCC) statement . . . . . . . . .66
Industry Canada Class A emission compliance statement . . . . . . . .66
Avis de conformité à la réglementation d'Industrie Canada . . . . . . . .66
Australia and New Zealand Class A statement . . . . . . . . . . . .67
United Kingdom telecommunications safety requirement . . . . . . . . .67
European Union EMC Directive conformance statement . . . . . . . . .67
German Class A compliance statement . . . . . . . . . . . . . . .67
Japanese Voluntary Control Council for Interference (VCCI) statement . . .68
Taiwanese Class A warning statement . . . . . . . . . . . . . . .69
Lenovo product service information for Taiwan . . . . . . . . . . . .69
Chinese Class A warning statement . . . . . . . . . . . . . . . .69
Korean Class A warning statement . . . . . . . . . . . . . . . .69
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
iv ThinkServer RS110 Types 6435, 6436, 6437, and 6438: Installation Guide