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• Make sure the right paper guide is set correctly for the paper width being used.
• Make sure the Auto Cut Sheet Load option is set correctly. For more information, see “Main menu options” on
page 50.
• Make sure the paper select lever is in the correct position for the type of sheet you are trying to print.
Printer does not feed from the optional Tractor 2 Feeder
These are possible solutions. Try one or more of the following:
• Move the paper select lever down to the position.
• Press Tractor to select the other tractor feeder or load paper on the selected tractor feeder.
• Plug the optional Tractor 2 Feeder into the back of the printer.
Printer does not feed from the Auto Sheet Feeder
These are possible solutions. Try one or more of the following:
• Set the Auto Sheet Feeder locking lever to the back position.
• Set the paper select lever to the position.
• Enter Setup mode and set the option to On. For more information, see “Main menu options” on page 50.
• Remove extra sheets of paper if more than 150 sheets are loaded.
• Remove all paper, and then replace it with paper that has a lower weight.
• Remove all paper, fan the top and bottom edges, and then place it back in the paper bin.
• Clean the Auto Sheet Feeder rollers:
1 Remove all paper from the printer.
2 Turn the Auto Sheet Feeder upside down, and then place it on a flat surface.
3 Clean the two paper guide wheels located inside the bottom of the Auto Sheet Feeder using isopropyl alcohol
and a clean cloth.
Rotate one roller while applying the cleaning cloth to the other roller.
The optional Tractor 2 Feeder positions paper at incorrect
Top-Of-Form position
The Top-Of-Form is set incorrectly. For more information about correctly setting Top-Of-Form, see “Setting Top-of-
Form” on page 40.
The Auto Sheet Feeder feeds paper at an incorrect rate
These are possible solutions. Try one or more of the following:
• Remove all paper from the Auto Sheet Feeder and replace it with paper that has a lighter weight.
• Remove the Auto Sheet Feeder, remove any bits of paper or foreign objects, and then reinstall the Auto Sheet
Feeder.
• Move the paper guide to the left.
• Remove the Auto Sheet Feeder, move the continuous forms to the park position using the Load/Unload button,
and then reinstall the Auto Sheet Feeder.
• Adjust the forms thickness lever to correspond with the paper thickness being used.
Troubleshooting
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