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Tips on preventing jams
Tips on preventing jams
You can avoid most paper jams by correctly loading paper and specialty media in the printer.
The following hints can help prevent paper jams:
• Do not load wrinkled, creased, or damp paper.
• Never mix media types within a tray.
• Flex, fan, and straighten the paper stack before loading it.
Note: Make sure the paper stack is below the maximum paper fill indicators on the 250-sheet tray before
pushing the tray into the printer.
• Push all trays snugly into the printer after loading them.
• Make sure paper guides are positioned before loading the paper or specialty media.
• Do not remove trays while a job is printing. Wait for a Load Paper light sequence (see Load print media on
page 15) before removing the tray.
• Before loading transparencies, fan the stack to prevent sheets from sticking together.
• Do not use envelopes that:
– Have excessive curl
– Are stuck together
– Are damaged in any way
– Contain windows, holes, perforations, cutouts, or embossments
– Have metal clasps, string ties, or metal folding bars
– Have postage stamps attached
– Have any exposed adhesive when the flap is in the sealed position
• Use only recommended paper. See the Card Stock & Label Guide available on our Lexmark Web site at
www.lexmark.com/publications for more information about which paper provides optimum results for your printing
environment.
• If you need detailed information before purchasing large quantities of customized paper, See the Card Stock &
Label Guide.