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Print quality problems
Ghost Images • The Form Type setting in the printer
driver is set incorrectly.
• Toner level is low in the toner
cartridge.
• Make sure the Form Type setting is
correct for the paper or specialty
print media being used.
• Replace the toner cartridge.
Uneven printing
(Print only appears on one side of the
page.)
The toner cartridge is not properly
installed.
Remove and then reinsert the toner
cartridge.
Incorrect margins The Form Size setting in the printer
driver is different from the size paper
that is loaded in the tray. For example,
A4 size paper was inserted into the
selected tray, but the Form Size
setting was not changed to A4.
Set the Form Size to match the paper
size that is loaded in the tray.
Skewed print
(Print is inappropriately slanted.)
• The guides in the selected tray are
not in the correct position for the
paper size loaded in the tray.
• The manual feeder guides are not in
the correct position for the paper
size loaded in the feeder.
• Adjust the guides in the tray so that
there is a slight gap between the
rear guide and the print media.
• Move the manual feeder guides so
that they lightly touch the sides of
the print media.
Blank pages The toner cartridge is defective,
empty, or improperly installed.
• Remove and then reinsert the toner
cartridge.
• Replace the toner cartridge.
Symptom Cause Solution
*
To replace the fuser, call a service technician.
†
This setting can be changed using the Local Printer Settings Utility.
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