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Pages are blank. • The print cartridge may be out of toner. Replace the
cartridge.
• You may have a software error. Try turning the printer off and
back on.
The printer has missing or damaged
parts.
• Contact the place where you bought your printer.
The operator panel lights do not
come on when the printer is turned
on.
• The lights may take a few seconds to come on.
• Make sure the power cord is firmly plugged in at the back of
the printer and at the wall outlet.
You cannot close the top cover. • Make sure the print cartridge is positioned correctly.
The printer is on, but nothing prints. • Make sure the print cartridge is installed.
• Make sure the parallel or USB cable is firmly plugged into the
connector on the back of the printer.
• Press the operator panel button with a brief button press to
print a menu settings page to determine if the problem is with
the printer or the computer.
– If you can print a menu settings page, the problem is in the
computer or the software application.
– If you cannot print a menu settings page, call for service.
Toner Low light is on and printing
stops.
• If the Toner Low alarm is enabled, the printer stops printing
until you replace the print cartridge.
Note: Download the Lexmark E320/E322 Setup Utility from the
Lexmark Web site (www.lexmark.com) to change the Toner Low
Alarm setting.
The printer is on and the Error light
is on.
• Make sure the print cartridge is installed.
Problem What to do