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Advanced troubleshooting
If you contact the Lexmark Customer Support Center to help you resolve a printing problem, they may
guide you through an advanced troubleshooting mode to change a default setting (for example, turning
on the PPDS Activated setting if your job application uses the PPDS datastream).
To set or change specific printer functions in the advanced troubleshooting mode, download the
Lexmark E320/E322 Setup Utility from the Lexmark Web site (www.lexmark.com).
The following settings can be selected in troubleshooting mode:
To enter this advanced troubleshooting mode, you must be in the Special Function Menu:
1 Turn off the printer.
2 Open the top cover.
3 Turn the printer back on.
4 When the Error light comes on, indicating the top cover is open, press the operator panel
button with a double button press.
5 When the Error light and Press Button light blink, close the cover.
• Parallel Port Settings
– Enable Port
– NPA Mode
– Protocol
– Mode 1
– Mode 2
– Strobe Adjust
• PPDS Activated
• USB Settings
– Enable Port
– NPA Mode
• Auto LFCR after CRLF