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Troubleshooting
120
Uneven print density • The toner cartridge is defective. • Replace the toner cartridge.
Ghost Images • The Form Type setting in the
printer driver is set incorrectly.
• Toner level is low in the toner
cartridge.
• Make sure the Form Type
setting is correct for the paper or
specialty media you are using.
• Replace the toner cartridge.
Uneven printing
(Print only appears on one side of
the page.)
• The toner cartridge is not
properly installed.
• Remove and then reinsert the
toner cartridge.
Incorrect margins The Form Size setting in the
printer driver is different than the
size paper that is loaded in the
tray. For example, you inserted A4
size paper into the selected tray
but did not set the Form Size to
A4.
Set the Form Size to A4.
Skewed print
(Print is inappropriately slanted.)
• The guides in the selected tray
are not in the correct position for
the paper size loaded in the tray.
• The manual feeder’s guides are
not in the correct position for the
paper size loaded in the feeder.
• Move the guides in the tray so
that they are snug against the
sides of the paper.
• Move the manual feeder’s
guides so that they are snug
against the sides of the paper.
Symptom Cause Solution
*
To replace the fuser, call a service technician.
†
This setting can be changed using the Local Printer Setup Utility. See “Using the Local Printer Setup
Utility” on page 103 for more information.
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