Filter
Top Products
Is the toner low?
When Toner Low <xxxx> appears or when you experience faded print, you may be able to extend the life of the
toner cartridge(s):
1 Remove the toner cartridge(s).
2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to redistribute toner.
3 Reinsert the toner cartridge(s) and continue printing.
Repeat this procedure multiple times until the print remains faded, and then replace the cartridge(s).
Can receive but not send faxes
These are possible solutions. Try one or more of the following:
Is the printer in Fax mode?
From the control panel, press to put the printer in Fax mode.
Is the document loaded properly?
Load the original document faceup, short edge first into the ADF or facedown on the scanner glass in the upper left
corner.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
Make sure Quick Dial or Speed Dial is set up properly
• Check to make sure Quick Dial or Speed Dial has been programmed for the number that you want to dial.
• As an alternative, dial the telephone number manually.
Received fax has poor print quality
These are possible solutions. Try one or more of the following:
Can the document be re-sent?
Ask the person who sent you the fax to:
• Check that the quality of the original document is satisfactory.
• Resend the fax. There may have been a problem with the quality of the telephone line connection.
• Increase the fax scan resolution, if possible.
Is the toner low?
When Toner Low <xxxx> appears or when you experience faded print, you may be able to extend the life of the
toner cartridge(s):
1 Remove the toner cartridge(s).
2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to redistribute toner.
3 Reinsert the cartridge(s) and continue printing.
Repeat this procedure multiple times until the print remains faded, and then replace the cartridge(s).
125