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Appendix A:
Common Problems and Solutions
PrintServer for USB with 4-Port Switch
6. The Configuration button on the Printer Status screen in Bi-Admin is grayed out, even though my
printer is bi-directional.
The button is unavailable until the printer has finished its print jobs and sits idle.
7. To start over, I need to set the PrintServer to factory default.
Unplug the power to the PrintServer. Press in the Reset button and plug in the power and continue to hold for
10 seconds. This will return the password and other settings on the PrintServer to the factory default settings.
In other words, the PrintServer will revert to its original factory configuration.
8. I need to upgrade the firmware.
In order to upgrade the firmware with the latest features, you need to go to the Linksys website and download
the latest firmware at www.linksys.com.
• Follow these steps:
1. Go to the Linksys website at http://www.linksys.com and download the latest firmware.
2. To upgrade the firmware, follow the steps in “Appendix C: Upgrading Firmware.”