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Limited warranty v
Limited warranty
This warranty is made by Muratec America, Inc. (hereafter referred to as “Muratec”).
This warranty is valid only on Muratec products purchased and used in the United
States of America. This warranty applies to the product only while owned and used by the
original purchaser (“Customer”). If ownership of the product is transferred, this warranty
terminates. This warranty does not apply to any product in use for rental purposes.
This Muratec product is warranted against defects in material and workmanship for
ninety (90) days commencing the date of original Customer purchase. If the product
is defective in material and/or workmanship (normal wear and tear excepted) during
the warranty period, Muratec or its authorized representative will, during Muratec's
established service availability hours, make necessary adjustments and repairs, including,
at Muratec's option, installation of replacement parts. Muratec's service availability
hours are 8:30 am to 5:00 pm (Central time) Monday through Friday, excluding Muratec-
recognized holidays. Muratec will complete the necessary adjustments and repairs within
a reasonable time period, as dictated by the nature of the problem and by Muratec's
service schedule. Replacement parts may have been used and/or reconditioned. Parts that
have been replaced will remain the property of Muratec. This warranty is subject to the
obligations and exclusions set forth.
Obligations
1. This warranty will be honored only on presentation of the original dated authorized
Muratec bill of sale or Muratec dealer bill of sale or sales slip to an authorized Muratec
service representative or service center. For the name of your authorized service center,
contact Muratec (from the United States, call 1-469-429-3350; from Canada, check your
in-box materials for the number to call).
2. During the warranty period, the Customer must notify Muratec by telephone of any
defective product material and/or workmanship.
3. Transportation (including prepayment of freight and insurance charges) of the product
to and from an authorized service center, designated by Muratec, is the responsibility of
the Customer.
4. If Muratec provides maintenance or responds to a call which is outside the scope of this
warranty, such maintenance shall be billed to the Customer at Muratec's then-current
rates for maintenance and parts and shall be due and payable in full upon receipt of
invoice.
Exclusions
1. This warranty shall not cover a product with missing or altered original identification
marks.
2. This warranty applies only to products that the purchaser has properly installed,
adjusted and operated in accordance with the instructions set forth in or provided
with product literature. This warranty does not apply to any product which has been
subjected to tampering, alteration, misuse, abuse, neglect, improper installation
or transportation damage. Nor does it apply to costs for any service requested for
demonstration or to confirm proper operation of this product.
3. The warranty shall not apply to adjustments, repairs or replacements necessitated by
any cause beyond the control of Muratec (whether foreseeable or not) including, but
not limited to, any malfunction, defects or failure caused by or resulting from any of
the following: improper unpacking or installation, unauthorized service or parts, or
improper maintenance or cleaning, modification or repair by the Customer, accident
(including, without limitation, unavoidable accidents), fire, flood or other Acts of God,
improper telephone or electrical power or surges thereof, interconnection with or use of
non-compatible equipment or supplies (including paper), or placement of the product
in an area which does not conform to Muratec space, electrical and/or environmental