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NEC Warranty and Service 111
TECHNICAL SUPPORT
NEC WARRANTY AND SERVICE
Your SuperScript 4650 Series printer comes with a one-year
onsite warranty. The complete warranty is provided below.
Packing and shipping instructions are provided in Appendix
D. All repair requests must be prequalified by calling NEC
Customer Service at 1-800-632-4650.
NEC Service Contracts
After the initial one-year warranty period, fee-based
technical support and service is available. NEC Customer
Service and its dealers offer a complete range of services,
including onsite repairs and maintenance. Several
maintenance agreement programs are available to meet your
needs and budget, including:
• Onsite agreements on a yearly or multi-year basis which
ensure priority response from NEC Customer Service
and Support
• Per-incident repair services for scheduled maintenance.
To discuss an extended warranty or a service contract,
contact NEC Customer Service at 1-800-632-4650.
note: This product requires specific computer hardware
and software configurations to operate as specified by
NEC. It is the owner's responsibility to supply these
supporting items, and where necessary, to reconfigure
and/or furnish additional hardware and/or software as
required or specified by NEC to assure normal product
operation. NEC incurs no obligation to furnish or install
said items. NEC reserves the right to modify or update
SuperScript software as it deems necessary and to
determine distribution policies for such changes to
existing owners.
SUPERSCRIPT 4650 SERIES LIMITED
W
ARRANTY
NEC TECHNOLOGIES, INC. (hereinafter NECTECH)
warrants this Product to be free from defects in material and
workmanship and agrees to repair or replace any part of the
enclosed unit which proves defective under these terms and
conditions.
Warranty Period
Labor is warranted for one (1) year from the date of the first
consumer purchase. Parts are warranted for one (1) year from
the date of the first consumer purchase. The Toner Modules
are warranted until they run out of toner or until their usable
life expires, whichever occurs first. The Belt Cartridge is
warranted until its usable life expires (about 12 months).
Warranty Coverage
This warranty may be enforced only by the first consumer
purchaser and it is not transferable.
Except as specified below, this warranty covers all defects in
material or workmanship in this Product. The following are
not covered by this warranty:
1. Any Product which is not distributed in the U.S.A. or
Canada by NECTECH or which is not purchased in the
U.S.A. or Canada by the first consumer purchaser.
2. Any Product on which the serial number has been
defaced, modified, or removed.
3. Damage, deterioration, or malfunction resulting from:
a. Accident, misuse, abuse, neglect, fire, water,
lightning, or other acts of nature, improper storage,
unauthorized product modification, or failure to
follow instructions supplied with the Product.
b. Alteration, repair, or attempted repair by anyone not
authorized by NECTECH.
c. Any shipment of the Product (claims must be
presented to the carrier).
d. Removal or installation of the Product.
e. Any other cause which does not relate to a Product
defect.