Troubleshooting
101
N300 Wireless ADSL2+ Modem Router DGN2200v3
Troubleshooting with the LEDs
When you turn the power on, the power, LAN, and DSL LEDs should light as described here.
If they do not, refer to the sections that follow for help.
1. W
hen power is first applied, the Power LED lights.
2. Af
ter approximately 10 seconds, the LAN and DSL LEDs light as follows:
a. T
he LAN port LEDs light for any local ports that are connected.
b. T
he DSL link LED lights to indicate that there is a link to the connected device.
c. I
f a LAN port is connected to a 100 Mbps device, verify that the LAN port’s LED is
green. Note that if the LAN port is 10 Mbps, the LED is amber.
Power LAN Ports (1–4) USB DSL Wireless WPSInternet
Figure 12. Front panel LEDs
Power LED Is Off
If the Power and other LEDs are off when your modem router is turned on:
• Check that
the power cord is correctly connected to your modem router and the power
supply adapter is correctly connected to a functioning power outlet.
• Check that
you are using the 12 V DC power adapter supplied by NETGEAR for this
product.
If the error persists, you could have a hardware problem and should contact NETGEAR
T
echnical Support.
Power LED Is Red
When the modem router is turned on, it performs a power-on self-test during which time the
Power LED turns red. If the Power LED does not turn green within a minute or so or if it turns
red at any other time during normal operation there is a fault within the modem router.