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Personal Agent User Guide
Getting started
This guide describes the Nortel Personal Agent, a feature-rich online IP telephony
solution. Use the Personal Agent to view, manage, and configure your services.
Chapters include:
• “Using your Personal Agent” on page 11
• “Customizing your Personal Agent” on page 25
• “Using your directories” on page 49
• “Using your call logs” on page 63
• “Using your Personal Agent Routes Wizard” on page 67
• “Address Book Search Criteria” on page 81
Audience
This guide is intended for subscribers of the Personal Agent services and features.
Nortel recommends that you keep the Personal Agent open while you follow the
steps described in this guide.
Screen captures in this guide show Internet Explorer as the default browser. If you
use another browser the screen can look different.
Text conventions
This guide uses the following text conventions:
bold text Indicates the command key or link you need to press or
click.
Examples: Press Enter, Click Ok