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ES 2024/2024e Troubleshooting • 191
4. Check the transfer belt.
a. Remove all four image drums as one unit in their cradle. and
place the cradle on a flat surface to prevent damage to the
shiny green surface on the bottom of the drums.
image drum set remove.eps
b. Carefully remove any jammed paper from the transfer belt and
top paper exit.
c. Replace all four image drums as one unit into the printer.
CAUTION!
To avoid damage to the drums:
• Be careful to place the drums on a flat surface so that
nothing contacts the shiny green surface in the bottom
of the drum.
• Keep the image drums away from light.