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ES 2024/2024e Troubleshooting • 198
PROBLEMS PRINTING FROM MACINTOSH
Cannot configure for USB connection.
Possible cause Remedy
USB cable does
not meet
specifications.
Use USB cable to specification Ver.1.1.
Interface is
disabled.
Check that USB interface is set to Enable.
Configuration
procedure was not
correctly followed
or cancelled.
Configure again from the beginning.
USB cable is
disconnected or
faulty.
Reconnect or try another cable.
A USB hub is being
used.
The printer cannot be used with a USB hub.
Connect the printer and computer directly.