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ES 2024/2024e Troubleshooting • 200
Application error or general protection fault is displayed.
Printing is slow.
Printer requests paper size change to continue printing.
Possible cause Remedy
Application is not
suitable for
Macintosh version.
Upgrade the application.
Memory is
insufficient for
number of
applications running.
Close all other applications.
Print file is corrupted. Correct or recreate the file.
Memory is
insufficient for
application.
Increase computer’s memory.
Insufficient free
space on hard disk.
Delete unnecessary files.
Printer driver is
incorrectly
configured.
Correctly configure printer driver.
Possible cause Remedy
Print processing is
carried out by the
computer.
Use a computer with a faster processor.
Print resolution is set
high.
Set lower print resolution in the printer driver.
Data is too complex. Simplify data.
Possible cause Remedy
Paper loaded in tray
is different size from
that formatted in
software application.
Either change paper in tray to match size formatted
in application and press ONLINE to continue, or
continue printing on existing paper by pressing
ONLINE.