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B930n User’s Guide> 120
Unfused or Partially Fused
Image -
The printed image is not fully
fused to the paper and easily
rubs off.
1. The paper may be
damp.
2. Heavy or unusual
paper may be in the tray.
3. The printer may be
located in an environment
with extreme
temperature or humidity.
4. The fuser may be
defective.
1. Replace the paper.
2. Replace the paper
with an approved paper
type then adjust the
media type.
3. Verify that the printer
is located in an
environment with the
temperature between
5× and 32× C (41× and
89× F) and the relative
humidity between 15%
and 85%. Move the
printer to a suitable
area, away from air
conditioning vents, open
loading docks, etc.
4. Replace the fuser (in
the maintenance kit).
Wrinkled Prints -
The pages are wrinkled,
creased, or torn.
1. The paper is not loaded
correctly in the
appropriate tray.
2. The paper may be in
poor condition.
3. The paper may be
damp.
4. The fuser may be at
the end of its life.
1. Verify that the paper
is correctly loaded in the
appropriate tray.
2. Replace the paper.
3. Replace the paper.
4. Replace the fuser
(contained in the
maintenance kit).
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