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B930n User’s Guide> 131
Although it is
connected,
the printer
does not print.
Cause 1 The printer is in the offline status.
Verification 1 Check whether Off-line is displayed on
the printer Operator Panel.
Action 1 Press the <ON LINE> button.
Cause 2 The print language of the printer and
that of the printer driver are different.
Verification 2 Check the print language set up for
the printer and that for the printer
driver for Macintosh.
Action 2 If the print language of the printer and
that of the printer driver are different,
set the same language for them. If the
problem remains, check the following
causes.
Cause 3 After the Macintosh was connected to
the printer, the power to the printer was
shut off. Or, paper jam has occurred in
the printer. Or, the network is faulty.
Verification 3 Check that the printer is switched on.
Select the printer again from Macintosh
and reprint.
Action 3 If the problem remains, contact service.
“Please reboot
printer” is
displayed on the
printer Operator
Panel.
Cause The AppleTalk function of the printer has
failed.
Verification Switch off the printer, then switch it on
again.
Action If Please reboot printer still appears on
the
CAUSE TREATMENT