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Chapter 7 - Troubleshooting 73
utility like DEFRAG that comes with MS-DOS
6.0 (or later) or Windows 95/98.
Paper is not feeding correctly or not ejecting
correctly from the sheet feeder
1 Are you using paper which is thicker or thinner
than recommended?
Use paper within the range 0.07 mm - 0.23 mm
(0.003" - 0.01"). For auto feeding use paper in
the range 0.07 mm - 0.1 mm (0.003" - 0.004").
2 Are you using poor quality paper?
Paper that is folded, ripped or has holes, such as
loose leaf binder or refill paper, can cause paper
jams and should not be used.
3 Are you using curled paper?
This will cause paper jams. The paper should be
curled the opposite way to flatten it out before it
is used.
4 Are you using paper with folded or cut corners?
This can cause problems since the paper position
sensor and paper length sensor do not work prop-
erly. Sheets with corner cuts, such as transparen-
cies and back print film, will work fine if the
corner cut end is placed at the top of the paper
guide.
5 Is there a paper jam?
Clear the paper jam. Sometimes a small piece of
the jammed page will tear off and remain in the
printer so that sheets will continue to jam after
the page is removed. Remove any small remain-
ing pieces of paper.
6 Is the paper feed guide too narrow for the paper?
The paper feed guide should hold the paper
loosely enough so that it can feed easily.
7 Is there too much paper in the sheet feeder?
The sheet feeder can hold up to 100 sheets of
plain paper, any more than this may cause a paper
jam.
8 Is the paper feed switch positioned correctly for the
paper feed method?
To print on plain paper using automatic feed
mode, set the paper feed switch to position “A”;
to print in manual feed mode, set it to position
“M”.